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  1. Support for Mac, Linux, Chrome OS

    Deploy the agent to a MacOS Linux or Chrome OS computer for system information

    123 votes
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      5 comments  ·  OS Support  ·  Admin →
    • Patch Management

      Would be great to have within the Governlan Tools area Patch Management. This would scan the networks workstations and find any 3rd party (adobe,java mainly) applications that need an update. At that point I.T. could schedule or real time push the update.
      Also, concerning software...Would be to great see what all applications and versions that are installed on a workstation.
      Thanks,
      Jeff

      120 votes
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      • Integrate OS Deployment Capabilities

        Similar to other products on the market that allow a technician the ability to re-image a PC in place, the sales of GoverLAN would greatly increase in my opinion if the system could take advantage of some Windows Deployment Server capabilities through the GoverLAN interface. It would truly make GoverLAN a single source for all IT break/fix needs.

        96 votes
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          3 comments  ·  OS Support  ·  Admin →
        • Mobile management of network from outside the network

          The ability to manage network resources from a mobile device or computer off network

          78 votes
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          • Server Monitoring system

            It would be nice if Goverlan could include A Dashboard that shows you the health of your servers. If servers is stressed (Drive space low, Memory low...) it will show it in Red. also can email you when server is low on health. This could do the same with PCs.

            77 votes
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            • System Information Reporting For the Database

              SureData work's great, my only issue with it is that historical data is only available for workstations that you have queried for real-time data at some point. If you've never queried the machine, no historical data will be available, I feel this is kind of counter-intuitive to the idea of SureData. It would be nice to have the option to have the agent report system information on a schedule, or at first logon/bootup to the database so the "high availability" aspect of SureData works when real-time information is not available for a computer that hasn't been queried yet (offline or…

              71 votes
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              • Create a Ticketing Service Desk Module or Integrate With Existing Service Desk Applications

                With the very small list of 'good' service desk software out there, it would be great to see an integration into Goverlan for a helpdesk module. It would be one of the only programs to have everything packaged into one software to allow seamless support to end users and would be very valuable to any IT team. Alternatively it would be great to see some integration into existing ticketing software such as SAManage, JIRA, etc.

                62 votes
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                • MS Exchange functions for users

                  Allow to manage exchange attributes for individual users when the "Account Information" window is open for a individual user.

                  61 votes
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                  • Save scope actions to Goverlan Central Server for centralized execution

                    Copy or save scope actions to server for on demand and scheduled executions

                    58 votes
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                    • Software usage tracking.

                      Since there's an agent ticking away on all the computers, can you put in functionality for the agent to transmit usage data that the Goverlan server can catalog and archive? How many times has a user used Photoshop... that sort of thing.

                      36 votes
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                      • Centralization of Goverlan Agent installation & updates

                        As soon as a PC comes online, the central server would either install the agent version autorized or update it.

                        31 votes
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                        • Remote group login for up to 50 machines.

                          Please see RClogon for concept. This feature would save techs tons of time! Being able to logon / change users in addition to rebooting them in a lab environment would be a great advantage

                          30 votes
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                          • Self-Service Software installs built in to Goverlan Client

                            Many software packages used in our organisation can be installed silently and without worry regarding licencing etc. Our service desk receive many calls for users asking for the latest Flash Player, Adobe Reader, Browsers as well as our bespoke apps.

                            If the client installed on the desktop could stay present and upon being clicked present a list of applications the user can 'pull' down to their machine from a published list in the admin console. This would allow the user to help themselves to a pre-configured list of apps.

                            As the apps would already be placed and setup within the…

                            30 votes
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                            • It would be very helpful to have a bulk login feature, so that multiple workstations could be logged into simultaneously.

                              It would be very helpful to have a bulk login feature, so that multiple workstations could be logged into simultaneously.

                              30 votes
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                              • .MSU and .MSP software installation packages

                                It's easy to setup a .MSI or .EXE software installation packages in your Scope Action and would like the same ability to create a softwaer installation package for .MSU and .MSP files.

                                28 votes
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                                • Create a repository where Goverlan customers (worldwide) can upload useful Custom Actions they have created, so they can be shared

                                  Create a repository where Goverlan customers (worldwide) can upload useful Custom Actions they have created, so they can be shared with other Goverlan customers.

                                  27 votes
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                                  • Mobile Remote Control

                                    Mobile app that allows remote control of a PC over the internet. It doesn't need all of the features of the desktop application, just remote, unattended access to the OS of a desktop or laptop.

                                    25 votes
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                                    • Add logic to scope actions for better processing

                                      Add if/then to action modules for robust action processing. For example, If action A result = X then go to action B, else Action C. Also add a pause between scope module execution.

                                      25 votes
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                                      • Option for CTRL-ALT-DEL in Remote Control...

                                        Being able to send CTRL-ALT-INS in Remote Control to emulate a CTRL-ALT-DEL would be handy, similar to VMware console.

                                        22 votes
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                                        • Let end user request support via system tray app

                                          The end user could click the system tray agent to request support. This would bring up a pop-up that upon filling out would email to a support@ email address.

                                          21 votes
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